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Frequently Asked Questions

Welcome to our Frequently Asked Questions about financing with American First. Here, we aim to provide clear and concise answers to help you navigate your financing options. Whether you're looking for information on loan types, application procedures, or eligibility requirements, you'll find the you need right here. If you have more questions, feel free to reach out for personalized assistance!

Have a question that’s not covered here? Ask Natalie — your local source for credit and lending answers.

What is American First Financial Services, Inc.?

American First is your trusted local lender in Baton Rouge for over 35 years. We are dedicated to providing pre-owned auto loans and personal loans tailored for all types of credit, from near prime to subprime. We pride ourselves on our fast personalized service, ensuring short wait times and quick closing to get you the financing you need without the hassle. Let us help you find the right loan solution today!

Question 1:

Where can I buy vehicles with financing in or near Baton Rouge?

The easy answer is...anywhere. We finance for any dealer in Baton Rouge, as long as they sell reliable cars and treat you fairly.  If you have a car already picked out, give us a call.

Question 2:

What are the best loan options?

While American First is not a prime lender, like a bank or credit union, we are a gre​at option for those established buyers who need just a little extra help and those who are rebuilding. We have a variety of programs based on key credit, income, and stability factors that expand our criteria.

Question 3:

What types of vehicles do you finance?

We finance most reliable used cars, trucks, and SUVs from licensed dealerships and individual seller. Cars must be 2005 or newer with less than 200,000 miles.  We do have restrictions on certain modifications, repair prone models, and branded titles.

Question 4:

How do I know if I qualify

We look at more than just credit scores — factors like income, stability, and willingness to pay are equally important. That means you may qualify even if you’ve been turned down elsewhere.

Question 5:

What kind of personal loans do you offer?

We offer personalized loans to fit almost any need, from appliance purchases to vacation, we do our best to help you get what you need.

Question 6:

Can I apply for an auto loan online?

Of course.  Just visit our APPLICATION page and provide the information for the vehicle you wish to purchase.  We will take care of the rest.

Question 7:

Can I manage my loan account online?

You can! Click on the customer login option at the top of the page.  You will need your customer account number. 

Question 8:

How long is the application process?

In most cases, we can have an answer to you in less than 15 minutes (during business hours).  There are exceptions, but rarely.

Question 9:

Do you only finance cars?

No. While auto loans are a large part of what we do, we also offer personal loans for unexpected expenses, appliances, vacations, or other needs.

Question 10:

What documents do I need to apply for a loan?

You’ll need a valid ID, proof of income (most recent pay stubs), proof of residence (utility bill or lease), and vehicle information if applying for an auto loan.  A valid Louisiana driver's license if also required if your a purchasing a vehilce.

Question 11:

Do you require a down payment?

In most cases, yes. Down payments vary depending on credit and loan type, but we’ll work with you to keep it as affordable as possible.

Question 12:

How does insurance work if my car is totaled or damaged?

If your vehicle is involved in an accident and you are issued a check for repairs, the repair must be completed before American First will release funds.  This ensures that your vehicle and our collateral retain value.  If your vehicle is a total loss, your insurance company will send us the settlement. If the balance is higher than the insurance amount and you have GAP insurance, we will file a claim on your behalf to remedy the balance. If your balance is not paid in full, you’ll be responsible for the difference. We’ll walk you through the process step by step.

Question 13:

Do you report to the credit bureau?

Yes! We report monthly to Equifax. Making your payments on time helps you build or rebuild your credit history.

Question 14:

What happens if I miss a payment?

f you miss a payment, contact us right away. We may be able to work out arrangements, but ignoring payments can affect your credit and result in late fees or worse if the pattern continues.

Question 15:

Can I pay my loan off early?

Yes! There are no penalties for early payoff. Many customers choose to pay ahead to save on interest.

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225-928-7851

135 Croydon Ave, Baton Rouge, LA 70806, USA

Disclaimer: American First Financial Services, Inc. is an independently owned and operated, Louisiana-licensed lender based in Baton Rouge. We are not affiliated with any other lenders, though some may have similar names.

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© 2025 by American First Financial Services, NThompson. 

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