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Contact: 225-928-7851
© 2035 by American First Financial Services, Inc, NThompson,
Frequently Asked Questions
Welcome to our Frequently Asked Questions about financing with American First. Here, we aim to provide clear and concise answers to help you navigate your financing options. Whether you're looking for information on loan types, application procedures, or eligibility requirements, you'll find the you need right here. If you have more questions, feel free to reach out for personalized assistance!
Have a question that’s not covered here? Ask Natalie — your local source for credit and lending answers.
What is American First Financial Services, Inc.?
American First is your trusted local lender in Baton Rouge for over 35 years. We are dedicated to providing pre-owned auto loans and personal loans tailored for all types of credit, from near prime to subprime. We pride ourselves on our fast personalized service, ensuring short wait times and quick closing to get you the financing you need without the hassle. Let us help you find the right loan solution today!
Question 1:
Can I manage my loan account online?
You can! Click on the customer login option at the top of the page. You will need your customer account number.
Question 2:
What happens if I miss a payment?
Contact us immediately. We may be able to work out arrangements, but ignoring payments can affect your credit and result in late fees or worse if the pattern continues.
Question 3:
What happens if my insurance cancels?
If your full coverage insurance cancels while your vehicle is financed with us, we are required to protect our collateral interest.
If proof of new insurance is not provided, Collateral Protection Insurance (CPI) may be placed on the vehicle.
It’s important to understand that CPI:
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Does not provide liability coverage required by the State of Louisiana
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Does not cover you for personal injury or property damage to others
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Protects only the lender’s interest
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Typically covers the vehicle for its wholesale value, not retail value
Because CPI protects only the lender’s interest, you could still owe a balance if the vehicle is declared a total loss.
There is a monthly cost associated with CPI coverage, and your loan payment will increase for as long as the coverage remains in place.
CPI is intended to be temporary. If proper insurance coverage is not restored, extended lack of required insurance may place the loan in default under the terms of your agreement and could result in negative consequences.
We strongly encourage customers to maintain continuous full coverage insurance to avoid additional costs and protect themselves fully.
If your policy cancels or you have questions about coverage, contact us immediately so we can discuss your options.
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